Support
Fast help for product questions, bugs, and feedback.
Support email: team@digitalnomadstudio.io
Contact Support
If you need help with one of our apps or the website, email us and include the details below so we can respond quickly.
Typical response time: 24–48 hours on business days.
What to include
- App name (if applicable)
- Device (iPhone/iPad/Android model) and OS version
- Steps to reproduce the issue
- What you expected vs what happened
- Screenshots or screen recordings (if possible)
If it’s an account or access issue, include the email address you used (do not send passwords).
Frequently Asked Questions
How do I report a bug?
Email team@digitalnomadstudio.io with your device, OS version, steps to reproduce, and a screenshot if possible.
How do I request a feature?
Email team@digitalnomadstudio.io with a short description of the feature and why it would be useful. We read every request.
What platforms do you support?
We build and maintain products across iOS, Android, and the web.
How quickly will I receive a response?
We typically reply within 24–48 hours on business days. If you have a time-sensitive issue, include “Urgent” in the subject line.
Do you offer technical support?
Yes. If something is not working as expected, contact us and we will help troubleshoot.
Accessibility
If you need support in an alternative format, email us at team@digitalnomadstudio.io and we will do our best to accommodate.